Cobrowse for Salesforce

Effortless real-time website and mobile app sharing within Salesforce.

Cobrowse for Salesforce

How Cobrowse for Salesforce unlocks value

Customer care

Customer care

Deliver fast, reliable, first-class support

Consultations

Consultations

Engage customers with interactive meetings

Customer Training

Customer Training

Show, don’t tell. Increase retention, reduce repetition

Boost Sales

Boost Sales

Improve your purchase journey, address concerns and seal the deal in real-time

Device management

Device management

Ensure fleet uptime with minimum costs

Key Features

Instant Collaboration

Connect directly from your Salesforce interface in just one click. Add Cobrowse to Live Agent Chat, Cases, Leads, and any other Salesforce record page in Service Cloud, Sales Cloud or Experience Cloud.
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Total insight

Experience real-time screen viewing to understand customer issues without delay, enabling rapid and accurate problem resolution.
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Smooth journey

Use screen annotation and optional remote control to make all interactions intuitive and crystal-clear.
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Audit assured

Ensure accountability and quality for every Cobrowse session with an audit log and optional session recordings.
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Trust first

Giving all stakeholders peace of mind with multiple data hosting options, strong encryption, single sign on, consent prompts, data masking, and more.
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How our top customers use Cobrowse for Salesforce

Financial Services

A FTSE 100 global investment company uses Cobrowse for Salesforce to provide high-touch support to their clients making critical investment decisions.

HR Solutions

A top American HR solutions provider uses Cobrowse for Salesforce to deliver the “aha” moment to their client experience.

Assistive Technology

A cutting-edge American assistive technology company uses Cobrowse for Salesforce to manage and troubleshoot tens of thousands of remote accessibility devices.

Testimonials

“We’ve reduced our support call lengths by approximately 50%”

“Cobrowse is a tool that I use every day to be able to connect with my clients remotely safely without the need for additional configurations. It reduces handle times a lot and drives client satisfaction.”

“Our customers ask us to Cobrowse as they like it so much!”

Ready to Elevate Your Salesforce Experience?

View Cobrowse.io in the Salesforce AppExchange.