Our company collects the following data:
You directly provide Cobrowse.io with most of the data we collect. We collect data and process data when you:
Cobrowse.io may also receive your data, if it is necessary, for resolving specific problems that can affect the usability of our software platform, or your user experience.
Cobrowse.io uses Google Analytics to collect standard Internet log information and details of visitor behavior patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not directly identify anyone. We do not make, and not allow Google to make, any attempt to find out the identities of those visiting our website.
Cobrowse.io can also process personal data indirectly about end-users on behalf of our customers, subject to the privacy policies of our customers as controllers and our Personal Data Protection Policies as processor.
Cobrowse.io collects your data so that we can:
Independent of the third parties that we use to manage your data, you can pursue the following rights over your personal data at any time: access, rectification, erasure, restrict processing, data portability, object, and be informed. For more information about these rights, please see below.
Cobrowse.io securely stores your data in information systems that are in cloud environments, but are managed by us, using policies and procedures based on the ISO 27001 standard.
Without limiting the forgoing Cobrowse.io warrants it follows the following security policies and procedure:
Cobrowse.io stores your personal data using specific security controls, that we manage periodically to avoid disclosures, or unauthorized access.
Cobrowse.io will never sell your data to a third party, or send you unsolicited marketing emails.
Cobrowse.io would like to make sure you are fully aware of all of your data protection rights. These data protection rights are the following:
Cobrowse.io is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. So, when you visit our website, we may collect information from you automatically through cookies or similar technology. For more information about cookies, you can visit this website: www.allaboutcookies.org
There are a number of different types of cookies our website uses:
Functionality: Cobrowse.io uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer, and location you are in. Behavior: Cobrowse.io uses these cookies to collect information about your visit to our website, the content you viewed, information about your browser, device, and IP address. How to manage cookies You can set your browser not to accept cookies, and this website www.allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Cobrowse.io may receive indirectly from our customers racial and/or sexual data from end-users, but storing or recording sensitive data of this type in our systems is not allowed, and we will delete immediately any kind of sensitive data that we see in our systems.
Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
According to the Privacy Shield Principles, Cobrowse.io commits to resolve complaints about our collection or use of personal data. European Union and Swiss individuals with inquiries or complaints regarding our policy should first contact us at: email@example.com
Cobrowse.io has further committed to refer unresolved Privacy Shield complaints to JAMS at: https://www.jamsadr.com/eu-us-privacy-shield
JAMS is an alternative dispute resolution provider located in USA. If you do not receive timely acknowledgement of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS for more information or to file a complaint. Services of JAMS are provided at no cost for you.
Also, an individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. Additional information about binding arbitration can be found here: https://www.privacyshield.gov/article?id=ANNEX-I-introduction
Last updated November 18, 2020