Research paper
Discover the key drivers behind the adoption of co-browsing technology across the US and Europe.
Co-browsing is a transformative technology that delivers tangible improvements in the customer and agent experience. In this 12-page report we explore 10 key factors driving global adoption of co-browsing. We profile the most frequently requested features in a co-browsing solution and highlight the role of security as a differentiator. Finally, we examine adoption rates across five industry verticals and compare adoption across the US and Europe.
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